Ford Motor Company is recalling 12,205 units of the 2014 Ford Escape and 2015 Lincoln MKC in North America over a fuel pump issue. This is the first of two recalls announced this week affecting the 2015 Lincoln MKC, with second recall being unrelated to this one.
The problem: an issue with the nickel plating on the fuel pump may cause the pump to seize. If the fuel pump seizes, a vehicle may not start or may stall while driving, with the latter scenario increasing the risk of a crash. The automaker is not aware of any accidents or injuries related to this condition.
- Certain 2014 Ford Escape built between April 15, 2014 and May 8, 2014 at Louisville Assembly Plant
- Certain 2015 Lincoln MKC built between April 21, 2014 and May 15, 2014 at Louisville Assembly Plant
Number of vehicles affected: a total of 12,205 combined units of the 2014 Ford Escape and 2015 Lincoln MKC.
Of these, 9,038 vehicles are located in the United States and federalized territories, 3,074 are located in Canada and 93 are in Mexico.
The fix: dealers will replace the fuel delivery module at no cost to the customer.
Contacts:: owners may contact Ford and Lincoln customer service or the National Highway Traffic Safety Administration Vehicle Safety Hotline.
- Ford and Mercury customer service: 1-800-392-3673
- Lincoln customer service: 1-800-521-4140