Ford Motor Company is recalling the 2015 Ford F-150 over an issue with the steering upper intermediate shaft.
The defect: affected vehicles may have been built with a steering upper intermediate shaft that was improperly riveted.
The hazards: if the intermediate shaft was improperly riveted, it could separate from the intermediate shaft flex coupling, resulting in a loss of steering control and increasing the risk of a vehicle crash.
Ford is not aware of any accidents or injuries, but is aware of one report of loss of steering believed to be related to this condition.
|MANUFACTURER||MAKE||MODEL||MODEL YEAR||PRODUCTION RANGE||ROOT ISSUE|
|FORD MOTOR COMPANY||FORD||F-150||2015||KANSAS CITY ASSEMBLY PLANT||MARCH 19, 2015 – MARCH 21, 2015||STEERING UPPER I-SHAFT|
|FORD MOTOR COMPANY||FORD||F-150||2015||DEARBORN TRUCK PLANT||MARCH 21, 2015 – MARCH 30, 2015||STEERING UPPER I-SHAFT|
Number of vehicles affected: 12,328 vehicles, of which:
- 8,963 are in the United States and federalized territories
- 3,348 are in Canada
- 17 are in Mexico
What’s more, of those 12,328, 6,722 are unsold, meaning 5,606 vehicles are in customers’ hands.
The fix: Ford will notify owners, and dealers will inspect the intermediate shaft and replace it, as necessary, free of charge.
Owners should: customers looking to find out if their vehicle is included in this Ford recall should visit www.ford.com and click on Safety Recalls at the bottom of the page. On that page, customers can enter their Vehicle Identification Number (VIN) to see any open safety, compliance or emissions recalls, as well as customer satisfaction programs.
The recall began on May 22, 2015. Owners may contact Ford customer service with questions by using the following information.
- Lincoln Customer Service: 1-866-436-7332
- Ford Recall Number: 15S17
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 15V279000