Fiat-Chrysler Automobiles is recalling certain model year 2013–2015 Fiat 500e (Electric Vehicles) over a potential issue that may result in the vehicle shifting unexpectedly into neutral.
The defect: the Electric Vehicle Control Unit (EVCU) of the affected vehicles may set a diagnostic trouble code (DTC) that may cause the transmission to unexpectedly shift to neutral.
The hazards: if the vehicle unexpectedly shifts to neutral, the loss of drive could increase the risk of a crash.
Affected vehicles: certain model year 2013-2015 Fiat 500 battery electric vehicles manufactured March 8, 2013 to March 7, 2015.
Number of vehicles affected: 3,851.
The fix: Fiat-Chrysler will notify owners, and dealers will reprogram the EVCU, free of charge. The recall is expected to begin July 5th, 2015.
Owners should: customers looking to find out if their vehicle is included in this Fiat recall should visit www.fiatusa.com and click on Recall Information at the bottom of the page.
On the following page, customers will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a Dodge/Ram dealer.
Owners may contact Fiat-Chrysler customer service with questions by using the following information.
- Fiat-Chrysler Customer Service: 1-800-853-1403
- Fiat-Chrysler Recall Number: R20
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 15V291000