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Motrolix

Porsche Provides Quality Customer Service For 2014 GT3 Owners

In the wake of a recall that has affected every production 911 GT3 for the 2014 model year, Porsche has managed to turn a possible public relations nightmare into a positive experience for all owners.

Porsche’s  785-car recall was spurned by several reported fires, which lead the company to order the immediate parking of all 911 GT3s. Porsche diagnosed the problem a few months later, determining that a faulty screw joint could loosen the connecting rod and lead to oil leaking onto heated engine components. A replacement piston rod screw connection is currently undergoing testing and certification; it is anticipated to be installed starting April 22nd, upon which the new motors will then be shipped to 2014 GT3 owners all over the world.

In addition to the newly manufactured engines, owners will receive a certificate acknowledging the repair. Then, in a final gesture of goodwill, Porsche will add another year to the warranty to the effected vehicles, nullifying any loss of time which may have occurred due to the incident.

You can bet all owners, not to mention those enthusiasts reading about Porsche’s handling of the issue, would buy another one in a heartbeat.

Car-enthusiast since birth. British at Heart. Just enjoying the ride!

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