Ford Recalls 2011-2013 Ford Explorer, Police Interceptor Utility Over Interior Door Handle Issue

Ford Motor Company is recalling 2011-2013 Ford Explorer SUVs and Ford Police Interceptor Utility vehicles over a problem with the interior door handle.

The problem: the spring that controls the interior door handles may prevent the door from latching completely, potentially resulting in the door opening in a side-impact crash.

Ford said it is not aware of any crashes or injuries related to the issue.

Affected vehicles:

  • 2011-2013 Ford Explorer SUVs
  • 2011-2013 Ford Police Interceptor Utilities (essentially the same vehicle as the Explorer, albeit for the police)

Number of vehicles affected: 213,000 combined units.

This is at least Ford’s third recall since 2014 related to door handles. In January, Ford recalled 204,945 2010-2013 Ford Taurus, Lincoln MKS and Police Interceptor vehicles for the same issue; in May, it recalled 692,744 2013-2014 Escapes for the same issue. This third recall brings the tally to over 1 million vehicles for door handle issues over the last 12 months.

The fix: Ford will notify owners of the recall and dealers will address the door handle issue at no cost to the customer.

Contacts: for more information on the Ford recall, contact:

  • Ford customer service: 1-800-392-3673
  • National Highway Traffic Safety Administration’s Vehicle Safety Hotline: 1-888-327-4236 (TTY 1-800-424-9153), or visit

News editor focusing on business, financial, and sales coverage who loves anything on wheels, especially if it's fast.

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