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Ford Recalls Fiesta, Fusion And Lincoln MKZ Over Door Latch Issue

Ford Motor Company is recalling a combined 390,000 units of the Ford Fiesta, Ford Fusion, and Lincoln MKZ over a door latch issue that can cause the door to either not latch or become unlatched.

The problem: in affected vehicles, the door latch may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a customer is then able to latch the door, there is potential the door may unlatch while driving, increasing the risk of injury.

Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck an adjacent vehicle as the driver was pulling into a parking space.

The recall is the result of an investigation launched by the National Highway Traffic Safety Administration (NHTSA) in 2014.

Affected vehicles: affected vehicles include certain units of the following:

Affected Vehicles
MANUFACTURER MAKE MODEL MODEL YEARS ASSEMBLY PLANT PRODUCTION RANGE
FORD MOTOR COMPANY FORD FIESTA 2012-2014 CUATITLAN ASSEMBLY PLANT FEBRUARY 1, 2012 – MAY 31, 2013
FORD MOTOR COMPANY FORD FUSION 2013-2014 HERMOSILIO ASSEMBLY PLANT JULY 1, 2012 – MAY 31, 2013
FORD MOTOR COMPANY LINCOLN MKZ 2013-2014 HERMOSILLO ASSEMBLY PLANT JULY 1, 2012 – MAY 31, 2013

Number of vehicles affected: a comprehensive 389,585 units are part of this recall in North America, including:

  • 336,873 in the United States and federalized territories
  • 30,198 in Canada
  • 22,514 in Mexico

The fix: dealers will replace all four door latches at no cost to the customer.

Owners should: Ford is expected to begin sending recall notifications to owners on June 1st, 2015. Owners may contact Ford customer service or the National Highway Traffic Safety Administrations (NHTSA) as follows, and references:

  • NHTSA campaign number: 15V246000
  • Ford recall number: 15S16
Contacts
FORD CUSTOMER SERVICE: 1-800-392-3673
NHTSA TOLL-FREE: 1-888-327-4236
NHTSA (TTY): 1-800-424-9153
NHTSA WEBSITE: WWW.SAFECAR.GOV

News editor focusing on business, financial, and sales coverage who loves anything on wheels, especially if it's fast.

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