January 13, 2012 at 11:07 am #2965milquetosteParticipant
What’s the deal with the 2012 Focus headrests? How could anyone who drives the car ever buy one? If I sit in the car with my shoulders against the seat and my head against the headrest, my chin is shoved agaist my chest! I went to the dealer with the intention of buying one, but couldn’t. I really am loyal to Ford, and will wait for the 2013 to look for a fix, but failing that, I’ll buy foriegn. C’mon Ford, any fix in sight?January 21, 2012 at 11:01 am #2981Alex LuftKeymaster
Interesting question, @milquetoste. I haven’t experienced this myself. I guess the fact that the headrest is not adjustable (forward and back) is the issue, right?January 24, 2012 at 5:51 pm #2983DeseratatParticipant
I completely agree! I rented one because my local dealership never has one to test drive. I had it 45 minutes and wanted to take it back in spite of the really, and I mean REALLY fun drive. But the headrest was terrible and the position it forced me into was awful for me and for my husband as well. I had a bad backache almost immediately. I’ve gone on multiple Ford blogs and it seems a pretty universal complaint, with some people even turning it around or removing it, both of which are terribly unsafe. I’ll just wait and hope for a design change. If it were a safety issue, all cars would have it.January 25, 2012 at 2:32 am #2985Alex LuftKeymaster
@Deseratat So is the issue the fact that the headrest doesn’t adjust forward and back?June 2, 2012 at 12:07 am #3007LOUDRParticipant
I don’t know about the ones in the Cruze but I’ve seen a few Focuses that are like that.October 31, 2012 at 6:32 am #3010jd5Participant
Is there a solution to the obscene angle of the Focus 2012 headrest? My husband removed them from the car and now I am afraid that there is no head and shoulder protection from collision. I’d love some information about swapping out the headrest for a better designed one or advice about changing the angle of the headrest position. Changing the tilt of the seat doesn’t work since my husband’s shoulders then are not supported by the seat! His height is 6 foot 2 inches. I’m 5 foot 7 inches. Both of us are unhappy with the headrest angle.December 3, 2012 at 12:56 am #3011ditParticipant
I have the same problem with my 3 month old Focus. I’ve contacted Ford and they are no help. I am suffering severe pain in my neck and back and down my arm as I am forced to slouch with my chin nearly on my chest when I sit in the seat. I am facing the prospect of neurosurgery on my neck due to this design fault. No solution has been offered by Ford. I have emailed them and they are just “passing the buck”. The head rests are not adjustable and are set too far forward. I would never recommend that anybody buys a Ford until this design fault is fixed. All the cars should be recalled and have the head rests replaced!! I will sell mine as soon as I can – in the mean time I will remove the head rests and if i can fit the ones from my old BMW into it i will put those in otherwise i will leave nothing there!!! One lot of spinal surgery will be enough for me.
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