Ford Motor Company is recalling a bevy of vehicles over over a potential issue with electric power steering.
The defect: vehicles affected by this Ford recall have a potential issue with electric power steering system where a potential intermittent electrical connection in the steering gear might result in the loss of electric power steering assist while driving.
The hazards: if a vehicle loses electric power steering assist, then the steering system defaults to manual steering mode, making the vehicle more difficult to steer, especially at lower speeds. This could result in the increased risk of a crash.
Ford is aware of four minor accidents that might be related to this condition, but no injuries.
Affected vehicles:
| MANUFACTURER | MAKE | MODEL | MODEL YEAR | MANUFACTURING FACILITY | PRODUCED BETWEEN |
|---|---|---|---|---|---|
| FORD MOTOR COMPANY | FORD | TAURUS | 2011-2013 | CHICAGO ASSEMBLY PLANT | SEPTEMBER 7, 2010 – FEBRUARY 28, 2012 |
| FORD MOTOR COMPANY | FORD | FLEX | 2011-2013 | OAKVILLE ASSEMBLY PLANT | SEPTEMBER 7, 2010 – FEBRUARY 28, 2012 |
| FORD MOTOR COMPANY | FORD | FUSION | 2011-2013 | HERMOSILIO ASSEMBLY PLANT | SEPTEMBER 7, 2010 – FEBRUARY 28, 2012 |
| FORD MOTOR COMPANY | LINCOLN | MKS | 2011-2013 | HERMOSILIO ASSEMBLY PLANT | SEPTEMBER 7, 2010 – FEBRUARY 28, 2012 |
| FORD MOTOR COMPANY | LINCOLN | MKT | 2011-2013 | OAKVILLE ASSEMBLY PLANT | SEPTEMBER 7, 2010 – FEBRUARY 28, 2012 |
| FORD MOTOR COMPANY | LINCOLN | MKZ | 2011-2012 | CHICAGO ASSEMBLY PLANT | SEPTEMBER 7, 2010 – FEBRUARY 28, 2012 |
| FORD MOTOR COMPANY | MERCURY | MILAN | 2011 | HERMOSILIO ASSEMBLY PLANT | SEPTEMBER 7, 2010 – DECEMBER 10, 2010 |
Number of vehicles affected: 422,814, of which:
- 393,622 are in the United States
- 25,195 are in Canada
- 3,997 are in Mexico
The fix: dealers will perform one of two service fixes, depending upon whether certain diagnostic trouble codes are present in the vehicle:
- Update software for the power steering control module
- Replace the steering gear
Both services will be performed free of charge to the customer.
Owners should: check whether or not their vehicle is part of this recall by using this VIN lookup tool. If so, owners should take their Mustang to their dealer for repairs.
Contacts:
- Ford Customer Service: 1-800-392-3673
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
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