Ford Motor Company is recalling a combined 390,000 units of the Ford Fiesta, Ford Fusion, and Lincoln MKZ over a door latch issue that can cause the door to either not latch or become unlatched.
The problem: in affected vehicles, the door latch may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a customer is then able to latch the door, there is potential the door may unlatch while driving, increasing the risk of injury.
Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck an adjacent vehicle as the driver was pulling into a parking space.
The recall is the result of an investigation launched by the National Highway Traffic Safety Administration (NHTSA) in 2014.
Affected vehicles: affected vehicles include certain units of the following:
|MANUFACTURER||MAKE||MODEL||MODEL YEARS||ASSEMBLY PLANT||PRODUCTION RANGE|
|FORD MOTOR COMPANY||FORD||FIESTA||2012-2014||CUATITLAN ASSEMBLY PLANT||FEBRUARY 1, 2012 – MAY 31, 2013|
|FORD MOTOR COMPANY||FORD||FUSION||2013-2014||HERMOSILIO ASSEMBLY PLANT||JULY 1, 2012 – MAY 31, 2013|
|FORD MOTOR COMPANY||LINCOLN||MKZ||2013-2014||HERMOSILLO ASSEMBLY PLANT||JULY 1, 2012 – MAY 31, 2013|
Number of vehicles affected: a comprehensive 389,585 units are part of this recall in North America, including:
- 336,873 in the United States and federalized territories
- 30,198 in Canada
- 22,514 in Mexico
The fix: dealers will replace all four door latches at no cost to the customer.
Owners should: Ford is expected to begin sending recall notifications to owners on June 1st, 2015. Owners may contact Ford customer service or the National Highway Traffic Safety Administrations (NHTSA) as follows, and references:
- NHTSA campaign number: 15V246000
- Ford recall number: 15S16
|FORD CUSTOMER SERVICE:||1-800-392-3673|